Privacy

hbaje Privacy Policy

Your privacy matters to hbaje. This policy explains exactly what personal data we collect when you use hbaje, why we collect it, how we store it, and what rights you have over it. We keep things straightforward — no legal jargon you need a lawyer to decode.

Last Updated: January 2025

How hbaje Handles Your Data

Six things you should know about how hbaje treats your personal information before you read the full policy below.

We Collect Only What We Need

hbaje collects personal data that is necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it, and we do not build advertising profiles on our players.

Your Data Is Encrypted

All data transmitted between your device and hbaje's servers is protected using industry-standard TLS encryption. Stored data is encrypted at rest. Your payment details are never stored directly on hbaje's servers.

We Never Sell Your Data

hbaje does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is shared only where it is strictly necessary to deliver the services you use on hbaje.

You Control Your Data

You have the right to access, correct, or request deletion of the personal data hbaje holds about you. You can exercise these rights at any time by contacting our support team at [email protected].

Data Is Retained Responsibly

hbaje retains your data only for as long as it is needed — either to maintain your account or to meet legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymised.

We Notify You of Changes

If hbaje makes significant changes to this Privacy Policy, we will notify you by email or through an in-platform notification before the changes take effect. You will always know what's changing and why.


01 Who We Are

hbaje is an online casino platform operating at hbaje.vip, providing casino games, crash games, live dealer tables, and entertainment products to players in Bangladesh. When this Privacy Policy refers to "hbaje", "we", "us", or "our", it means the hbaje platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the hbaje website, mobile app, and any related services. It covers data collected during registration, gameplay, deposits, withdrawals, customer support interactions, and general browsing of the hbaje platform.

Data Controller: hbaje acts as the data controller for the personal information you provide. This means we determine the purposes and means of processing your data. If you have any questions about how your data is handled, contact us at [email protected].

02 Data We Collect

hbaje collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what we collect and why:

Data Type Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration, age verification, KYC compliance
Contact Data Mobile number, email address Account communication, support, security alerts
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, service optimisation
Usage Data Games played, bet amounts, session duration, login times Responsible gaming monitoring, platform improvement
Communication Data Support chat logs, email correspondence Resolving disputes, improving support quality

hbaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

03 How We Collect Your Data

hbaje collects your personal data through several channels. Understanding how data reaches us helps you stay informed about your privacy on the platform.

  • Direct Registration: When you create a hbaje account, you provide your name, contact details, and date of birth directly through the registration form.
  • Account Activity: Every time you log in, deposit, play a game, or request a withdrawal on hbaje, data about that activity is recorded on our servers.
  • Payment Processors: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction reference data is shared between the payment provider and hbaje to confirm the transaction.
  • Identity Verification: If you submit documents for KYC verification, those documents are processed by hbaje's verification system and stored securely.
  • Cookies and Tracking: hbaje uses cookies and similar technologies to collect technical and usage data automatically when you browse the platform. See Section 6 for full details.
  • Customer Support: When you contact hbaje support by email or live chat, the content of those communications is stored as part of your account record.

Accuracy: It is your responsibility to ensure that the personal data you provide to hbaje is accurate and up to date. Providing false information during registration or verification is a breach of hbaje's Terms and Conditions and may result in account closure.

04 Why We Use Your Data

hbaje uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. The main reasons we process your data are:

  • To operate your account: Your identity and contact data are needed to create and maintain your hbaje account, verify your identity, and communicate with you about your account.
  • To process transactions: Financial data is used to process deposits and withdrawals accurately and to maintain a record of your transaction history on hbaje.
  • To comply with legal obligations: hbaje is required by law to verify the identity of players, maintain transaction records, and report certain activities to relevant authorities. This is non-negotiable and applies to all players.
  • To prevent fraud and money laundering: Technical and financial data is analysed to detect unusual patterns that may indicate fraudulent activity or attempts to use hbaje for money laundering.
  • To support responsible gaming: Usage data — including bet amounts, session lengths, and deposit frequency — is monitored to identify players who may be showing signs of problem gambling. hbaje uses this data to trigger responsible gaming interventions where appropriate.
  • To improve the platform: Aggregated, anonymised usage data helps hbaje understand how players use the platform and where improvements can be made.
  • To communicate with you: hbaje may send you account-related notifications, security alerts, and — where you have opted in — promotional communications about bonuses and new games.

Marketing Opt-Out: If you no longer wish to receive promotional communications from hbaje, you can opt out at any time by contacting [email protected] or updating your communication preferences in your account settings.

05 Who We Share Your Data With

hbaje does not sell your personal data. We share data only where it is necessary to deliver our services or to comply with legal requirements. The categories of third parties who may receive your data are:

  • Payment Processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they hold.
  • Game Providers: Third-party game studios whose games are available on hbaje may receive a player identifier and game session data to deliver gameplay and resolve disputes. They do not receive your full identity or financial data.
  • Identity Verification Services: If hbaje uses a third-party KYC provider to verify your identity documents, that provider will process the documents you submit. All such providers are contractually bound to handle your data securely.
  • Legal and Regulatory Authorities: hbaje may be required to disclose your data to law enforcement, regulatory bodies, or courts if required by law or in response to a valid legal request.
  • Fraud Prevention Services: hbaje may share technical data with fraud detection services to identify and prevent fraudulent activity on the platform.

Third-Party Contracts: All third parties who process data on behalf of hbaje are required to handle that data in accordance with applicable privacy laws and to implement appropriate security measures. hbaje does not permit third parties to use your data for their own marketing purposes.

06 Cookies & Tracking Technologies

hbaje uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and collect usage data. A cookie is a small text file stored on your device when you visit a website.

hbaje uses the following types of cookies:

  • Essential Cookies: These are required for hbaje to function. They keep you logged in during your session and enable core platform features. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics Cookies: These help hbaje understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.
  • Preference Cookies: These remember your settings and preferences on hbaje, such as your preferred language or display settings.

Cookie Control: You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of hbaje. Clearing your cookies will log you out of your current session.

hbaje does not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform for advertising purposes.

07 Data Security

hbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

  • TLS Encryption: All data transmitted between your device and hbaje's servers is encrypted using Transport Layer Security (TLS). This protects your data in transit from interception.
  • Encrypted Storage: Sensitive data stored on hbaje's servers — including identity documents and financial records — is encrypted at rest.
  • Access Controls: Access to personal data within hbaje is restricted to authorised personnel who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
  • Two-Factor Authentication: hbaje supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA to add an extra layer of security to your hbaje login.
  • Regular Security Reviews: hbaje conducts regular reviews of its security practices and infrastructure to identify and address potential vulnerabilities.

Your Responsibility: While hbaje takes every reasonable step to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your hbaje account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access.

08 Data Retention

hbaje retains your personal data for as long as it is necessary for the purposes described in this policy. The specific retention periods depend on the type of data and the reason it was collected.

  • Active Account Data: While your hbaje account is active, we retain all data associated with it, including your identity information, transaction history, and gameplay records.
  • Closed Account Data: After you close your hbaje account, we retain certain data for a minimum of five years to comply with anti-money laundering regulations and legal obligations. This includes identity documents and transaction records.
  • Support Communications: Records of your interactions with hbaje support are retained for up to three years after the last interaction.
  • Technical and Usage Data: Anonymised usage data may be retained indefinitely for platform analytics purposes. Data that can identify you personally is deleted or anonymised after it is no longer needed.

When data reaches the end of its retention period, hbaje securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Your Privacy Rights

As a player on hbaje, you have a number of rights regarding the personal data we hold about you. hbaje is committed to honouring these rights promptly and without unnecessary barriers.

Right to Access

Request a copy of all personal data hbaje holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask hbaje to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Restriction

Ask hbaje to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to hbaje processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.

How to Exercise Your Rights: To make any data rights request, contact hbaje at [email protected] with the subject line "Data Rights Request". Include your registered account username and a description of your request. We will respond within 30 days.

10 Children's Privacy

hbaje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use hbaje in any way.

If hbaje becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. Any deposits made by a minor will be returned to the payment source where possible.

If you are a parent or guardian and believe your child has registered on hbaje, please contact us immediately at [email protected] so we can take action without delay.

11 Third-Party Links

The hbaje platform may contain links to third-party websites or services — for example, links to payment provider websites or game provider information pages. This Privacy Policy applies only to hbaje and does not cover the privacy practices of any third-party sites you may visit through links on hbaje.

hbaje is not responsible for the privacy practices or content of third-party websites. We recommend that you read the privacy policy of any third-party site you visit before providing any personal information to them.

12 Updates to This Policy

hbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes — such as new types of data being collected or new ways your data is being used — hbaje will notify you by email or through an in-platform notification before the changes take effect. Your continued use of hbaje after a policy update constitutes your acceptance of the revised policy.

We recommend checking this page periodically so you are always aware of how hbaje handles your personal data. The most current version of this policy is always available at hbaje.vip/privacy-policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hbaje handles your personal data, please get in touch with our team. We take privacy seriously and will respond to all enquiries promptly.

  • Email: [email protected]
  • Subject Line for Data Requests: "Privacy Policy Enquiry" or "Data Rights Request"
  • Response Time: We aim to respond to all privacy-related enquiries within 5 business days
  • Live Chat: Available through your account dashboard after login for general queries

Data Rights Requests: When submitting a data rights request, please include your registered hbaje username, the email address associated with your account, and a clear description of your request. This helps us locate your data quickly and respond accurately.


Safe & Secure

Your Privacy Is Protected. Play with Confidence.

hbaje is built for players in Bangladesh who want a safe, fair, and transparent gaming experience. Register today and enjoy over 200 games with full data protection.

18+ only. Please play responsibly. Responsible Gaming